Subprocessors
Last updated: May 29, 2026
This page lists the third-party services ("subprocessors") that process Overlocked operator or renter data to help us deliver the Service. It is the authoritative public list referenced by our Privacy Policy and Data Processing Addendum. None of these vendors are licensed to use customer data for their own marketing, advertising, or model training.
Current subprocessors
| Subprocessor | Function | Data category | Region |
|---|---|---|---|
| Google Cloud Platform | Hosting, database, file storage, secrets | All application data | United States |
| Stripe, Inc. | Card & ACH processing, payment vaulting | Renter name, email, payment instrument, billing history | United States |
| Twilio SendGrid | Transactional email delivery | Recipient email, message body | United States |
| Twilio | SMS delivery (opted-in renters only) | Recipient phone number, message body | United States |
| Anthropic, PBC | LLM inference for in-product AI features | Prompt content (may include unit, lease, renter, message text) | United States |
No payment-card numbers, government IDs, or authentication secrets are ever included in prompts sent to Anthropic. Prompt content submitted via the API is not used to train Anthropic's models.
Change notifications
If we add or replace a subprocessor that processes customer data, we update this page and notify customers at least 30 days before the new subprocessor begins processing. Customers may object on reasonable data protection grounds as described in our Data Processing Addendum.
Contact
Questions about our subprocessors can be directed to privacy@overlocked.io.